To enjoy the best experience in Fortnite your computer should meet the minimum requirements to run it.
PC or Mac Troubleshooting Verify your system meets the requirements to run Fortnite
If You don't see your issue on the Trello board use these common fixes to try to resolve your issue. If you see the issue you're experiencing here you'll need to wait for us to release a patch to fix it. This board is updated by our Fortnite Community team with the top known issues in Battle Royale, Creative, Save the World, and Mobile. Before you begin any of the steps below be sure to check out our Community Issues Trello board for known issues.